Refund policy

Return & Refund Policy

At G41L every piece is created with care and attention. We want you to feel completely satisfied with your purchase. Because art is deeply personal and one-of-a-kind, our return and refund policy is designed to balance fairness with the unique nature of our products.

Returns & Exchanges

 All original, one-of-a-kind pieces are final sale and cannot be returned or exchanged once shipped.

Damaged or Defective Items

If your artwork arrives damaged or defective:

  • Please contact us within 7 days of delivery at abigail-lockett@outlook.com

  • Provide photographs of the damaged packaging and artwork so we can assess the issue.

  • Please return the piece back to us, once received, we will offer a full refund 

Custom & Commissioned Work

All custom and commissioned pieces are final sale and non-refundable. A non-refundable deposit may be required before work begins.

Questions

If you have any questions about this policy or need assistance, please reach out to us at abigail-lockett@outlook.com